Collingwood Transit Service Review & Optimization Study

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Collingwood Terminal View. Photo by Jeff S.


Steering Us to a Better Future


The Town of Collingwood has begun the review of the Collingwood transit system, with the assistance of a consultant, as part of the 2021 budget.

To help improve Collingwood’s transit/rider experience and provide a sustainable transportation alternative within the community, the study will complete the following tasks:

  • Review the current routes and structure and identify opportunities for service expansion;
  • Evaluate the service delivery methods; and
  • Develop a five (5) year growth strategy.

The Town’s consultant is currently reviewing the existing system and analyzing operations costs, ridership trends, and service delivery.

The Town would now like to hear from you! Your input allows us to understand the strengths and weaknesses of Collingwood’s public transit system.

Join us for the first virtual Public Information Centre for the Collingwood Transit Study on February 4, 2021 from 1:00pm-3:00pm or 7:00pm-9:00pm.

The link to the virtual meeting will be posted to the study site on Monday, February 1, 2021.

Send us your questions, ideas, or comments in advance of the meeting at transitstudy@collingwood.ca

Study Process

The transit study has three phases with two main public touch-points, as shown below:




You can help shape the future of transit in Collingwood by providing your input as we identify needs and opportunities to improve transit. You can stay up to date on the study website which will provide opportunities to engage with the study team virtually.


To participate in the study, you can:


  • Attend a Public Information Centre – there will be two rounds of virtual Public Information Centres where you meet the study team and discuss your ideas for Collingwood’s transit service;
  • Engage with us online, including responding to online surveys, reviewing the Public Information Centre boards and study documents as they become available; and
  • Stay in touch! Keep up to date with the study progress and send us your questions and ideas.







Steering Us to a Better Future


The Town of Collingwood has begun the review of the Collingwood transit system, with the assistance of a consultant, as part of the 2021 budget.

To help improve Collingwood’s transit/rider experience and provide a sustainable transportation alternative within the community, the study will complete the following tasks:

  • Review the current routes and structure and identify opportunities for service expansion;
  • Evaluate the service delivery methods; and
  • Develop a five (5) year growth strategy.

The Town’s consultant is currently reviewing the existing system and analyzing operations costs, ridership trends, and service delivery.

The Town would now like to hear from you! Your input allows us to understand the strengths and weaknesses of Collingwood’s public transit system.

Join us for the first virtual Public Information Centre for the Collingwood Transit Study on February 4, 2021 from 1:00pm-3:00pm or 7:00pm-9:00pm.

The link to the virtual meeting will be posted to the study site on Monday, February 1, 2021.

Send us your questions, ideas, or comments in advance of the meeting at transitstudy@collingwood.ca

Study Process

The transit study has three phases with two main public touch-points, as shown below:




You can help shape the future of transit in Collingwood by providing your input as we identify needs and opportunities to improve transit. You can stay up to date on the study website which will provide opportunities to engage with the study team virtually.


To participate in the study, you can:


  • Attend a Public Information Centre – there will be two rounds of virtual Public Information Centres where you meet the study team and discuss your ideas for Collingwood’s transit service;
  • Engage with us online, including responding to online surveys, reviewing the Public Information Centre boards and study documents as they become available; and
  • Stay in touch! Keep up to date with the study progress and send us your questions and ideas.






Tell us what is important to you about the Transit study.

It is important that the needs of the community are understood when considering the Collingwood Transit Service Review.

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take route off 2nd street to move it to 1st street

Linda 5 months ago
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The bus drivers are terrific, please keep the same bus route on the west side of town.

Anne Rimmer 5 months ago
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I have read the survey, not once was I asked how important the service is, what I will be looking for in the process is to understand #1 cost of transit (Gross/Net) # ridership by route hour (% of capacity)

Kerry Mader 5 months ago
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Figure out routing to provide the opportunity for buses to be occupied. I live on the S. side of town. When the bus is in my area it is usually empty. I suggest an in depth look at time and frequency of pick up at the stop level to determine best stops

allanbennett2 5 months ago
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More room for walkers and stollers.

Sl-emicolman 5 months ago
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Part 3 wheelchairs .. It does not make sense to have every bus be retrofitted just in case there is 1 client on the.specific bus route
ACE cabs runs couple of wheelchair cabs 24/7, very effectively It seems that a.small amount of funding could keep this

Carol 5 months ago
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Part 2 - wheelchair services. Wheelchair taxi service funding also makes more sense because this is not a huge % of population, however the ONLY means of transport available which meets needs , ie,.direct pickup to/from homes, after hrs, etc.

Carol 5 months ago
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ABSOLUTELY MUST have wheelchair taxi services available. Buses for this DO NOT work, especially in winters as the wheels are not made to traverse snow, nor is it feasible to wait in the cold.

Carol 5 months ago
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They are good in on time

Jean Partington 5 months ago
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