Short-Term Accommodation Review

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Explore this page to learn more about the development of the Short-Term Accommodation Licensing Program and stay informed on the implementation of Phase 2! For information on Phase 1 or to access the Class A Licence applications, please visit www.collingwood.ca/sta.

Town-Initiated Zoning By-law Amendment

On November 6, 2023, Council directed staff through Staff Report #C2023-24 to proceed with a Town-initiated Zoning By-law Amendment to support the introduction of other types of short-term accommodations beyond bed and breakfasts.

Take notice that a public meeting on the proposed Zoning By-law Amendment occurred during the regular Council meeting on Wednesday, May 22, 2024, at 2:00 p.m. See the News Feed below for more information.

Update: Staff Report P2024-23 "Municipally Initiated Short-Term Accommodation Zoning By-law Amendment (Town-Wide)" will be presented for Committee's consideration at its meeting on September 9, 2024. View the full Committee agenda here.


Phase 1: Class A Licences Available

On February 1, 2024, the Town launched Phase 1 of the Short-Term Accommodation ("STA") Licensing Program. Phase 1 leverages existing provisions in the Zoning By-law 2010-040 and introduces a licensing requirement for bed and breakfasts in Town.

As required under the STA Licensing By-law 2023-085, all bed and breakfasts must apply for a “Class A – Guest Room Short-Term Accommodation” Licence. For more information on the STA Licensing Program or to access application materials and details, please visit www.collingwood.ca/sta.


Background: About the Review Project

It is currently prohibited under subsection 4.22.2 of the Town’s Zoning By-law 2010-040 to use a dwelling unit, or any part thereof, as a STA for any period of 30 days or less, except for bed and breakfast establishments (i.e., where the property owner is also residing in the dwelling where the rental is being offered).

However, like many other municipalities in Ontario, Collingwood has seen significant growth in the number of STAs. With the growing popularity of online rental platforms and the absence of provincial legislation, the challenges associated with enforcing a ban on STAs have increased. While the exact number and types of STAs within the Town are unknown, a review of over 60 popular online rental platforms (including Airbnb, VRBO, Booking.com, etc.) by a third party identified over 350 active STAs – the majority of which are located within the central and western parts of Collingwood.

Following research and analysis of municipal best practices and other considerations, Staff Report #C2022-22 was received at the June 13, 2022, Development and Operations Services Standing Committee meeting. Recommendations from this report were further ratified by Council on June 27, 2022, including the approval for staff to prepare and administer a public consultation to obtain input regarding STAs in Collingwood.

To better understand the community’s thoughts and opinions surrounding STA use in Collingwood, staff launched a survey that members of the public could complete between August 11 and September 30, 2022. A STA Open House was also held on September 14, 2022, where the public had an opportunity to ask questions and learn more about the STA Review project.

Overall, an analysis of all feedback received through the public consultation indicated various perspectives on managing STAs in Collingwood. However, based on all feedback, there was support for permitting STAs (beyond bed and breakfast establishments, which are already permitted) and a shared understanding respecting the need for a balanced and fair approach to regulation to facilitate improved management and enforcement of STA concerns.

Staff Report #C2023-05 summarized the feedback received and presented options for managing STAs. This staff report was presented at the February 6, 2023, Strategic Initiatives Standing Committee meeting, and on February 21, 2023, Council directed staff to prepare a follow-up report that includes potential next steps, draft by-laws and a licensing framework governing STAs.

The draft STA Licensing Framework, detailed in Staff Report #C2023-15, was presented to Committee of the Whole on May 15, 2023. For a summary of the Draft Framework, please view this document.

On June 5, 2023, Council approved staff to prepare and initiate a consultation on the draft Licensing Framework. The STA Licensing Survey ran from June 19 till July 31, 2023. An Open House also took place on July 12, 2023, where members of the public could ask questions or leave feedback on the draft Licensing Framework.

The results of this public consultation were analyzed and summarized in Staff Report #C2023-24. This Staff Report also outlined a phased implementation of the STA Licensing Program and presented an updated Licensing By-law, which received approval from Council on November 6, 2023.

On February 1, the Town launched Phase 1 of the STA Licensing Program. Under the STA Licensing By-law 2023-085, all bed and breakfasts must obtain a "Class A - Guest Room STA" Licence to operate. All other STAs remain prohibited during Phase 1. To learn more about the Licensing Program and the application process, please visit www.collingwood.ca/sta.

Explore this page to learn more about the development of the Short-Term Accommodation Licensing Program and stay informed on the implementation of Phase 2! For information on Phase 1 or to access the Class A Licence applications, please visit www.collingwood.ca/sta.

Town-Initiated Zoning By-law Amendment

On November 6, 2023, Council directed staff through Staff Report #C2023-24 to proceed with a Town-initiated Zoning By-law Amendment to support the introduction of other types of short-term accommodations beyond bed and breakfasts.

Take notice that a public meeting on the proposed Zoning By-law Amendment occurred during the regular Council meeting on Wednesday, May 22, 2024, at 2:00 p.m. See the News Feed below for more information.

Update: Staff Report P2024-23 "Municipally Initiated Short-Term Accommodation Zoning By-law Amendment (Town-Wide)" will be presented for Committee's consideration at its meeting on September 9, 2024. View the full Committee agenda here.


Phase 1: Class A Licences Available

On February 1, 2024, the Town launched Phase 1 of the Short-Term Accommodation ("STA") Licensing Program. Phase 1 leverages existing provisions in the Zoning By-law 2010-040 and introduces a licensing requirement for bed and breakfasts in Town.

As required under the STA Licensing By-law 2023-085, all bed and breakfasts must apply for a “Class A – Guest Room Short-Term Accommodation” Licence. For more information on the STA Licensing Program or to access application materials and details, please visit www.collingwood.ca/sta.


Background: About the Review Project

It is currently prohibited under subsection 4.22.2 of the Town’s Zoning By-law 2010-040 to use a dwelling unit, or any part thereof, as a STA for any period of 30 days or less, except for bed and breakfast establishments (i.e., where the property owner is also residing in the dwelling where the rental is being offered).

However, like many other municipalities in Ontario, Collingwood has seen significant growth in the number of STAs. With the growing popularity of online rental platforms and the absence of provincial legislation, the challenges associated with enforcing a ban on STAs have increased. While the exact number and types of STAs within the Town are unknown, a review of over 60 popular online rental platforms (including Airbnb, VRBO, Booking.com, etc.) by a third party identified over 350 active STAs – the majority of which are located within the central and western parts of Collingwood.

Following research and analysis of municipal best practices and other considerations, Staff Report #C2022-22 was received at the June 13, 2022, Development and Operations Services Standing Committee meeting. Recommendations from this report were further ratified by Council on June 27, 2022, including the approval for staff to prepare and administer a public consultation to obtain input regarding STAs in Collingwood.

To better understand the community’s thoughts and opinions surrounding STA use in Collingwood, staff launched a survey that members of the public could complete between August 11 and September 30, 2022. A STA Open House was also held on September 14, 2022, where the public had an opportunity to ask questions and learn more about the STA Review project.

Overall, an analysis of all feedback received through the public consultation indicated various perspectives on managing STAs in Collingwood. However, based on all feedback, there was support for permitting STAs (beyond bed and breakfast establishments, which are already permitted) and a shared understanding respecting the need for a balanced and fair approach to regulation to facilitate improved management and enforcement of STA concerns.

Staff Report #C2023-05 summarized the feedback received and presented options for managing STAs. This staff report was presented at the February 6, 2023, Strategic Initiatives Standing Committee meeting, and on February 21, 2023, Council directed staff to prepare a follow-up report that includes potential next steps, draft by-laws and a licensing framework governing STAs.

The draft STA Licensing Framework, detailed in Staff Report #C2023-15, was presented to Committee of the Whole on May 15, 2023. For a summary of the Draft Framework, please view this document.

On June 5, 2023, Council approved staff to prepare and initiate a consultation on the draft Licensing Framework. The STA Licensing Survey ran from June 19 till July 31, 2023. An Open House also took place on July 12, 2023, where members of the public could ask questions or leave feedback on the draft Licensing Framework.

The results of this public consultation were analyzed and summarized in Staff Report #C2023-24. This Staff Report also outlined a phased implementation of the STA Licensing Program and presented an updated Licensing By-law, which received approval from Council on November 6, 2023.

On February 1, the Town launched Phase 1 of the STA Licensing Program. Under the STA Licensing By-law 2023-085, all bed and breakfasts must obtain a "Class A - Guest Room STA" Licence to operate. All other STAs remain prohibited during Phase 1. To learn more about the Licensing Program and the application process, please visit www.collingwood.ca/sta.

  • Town-Initiated Zoning By-law Amendment

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    Update: Staff Report P2024-23 "Municipally Initiated Short-Term Accommodation Zoning By-law Amendment (Town-Wide)" will be presented for Committee's consideration at its meeting on September 9, 2024. View the full Committee agenda here.


    On November 6, 2023, Council directed staff through Staff Report #C2023-24 to proceed with a Town-initiated Zoning By-law Amendment to support the introduction of other types of short-term accommodations beyond bed and breakfasts.

    Please take notice that the Council of the Town of Collingwood will hold a public meeting on Wednesday, May 22, 2024, at 2:00p.m. during the regular Council meeting to consider the proposed Town-initiated Zoning By-law Amendment under Section 34 of the Planning Act.

    Any members of the public may attend in person (Council Chambers, 97 Hurontario Street, Collingwood) or virtually by Zoom webinar. For those wishing to attend virtually, a link will be provided on the Council/Committee of the Whole agenda page at: collingwood.civicweb.net/portal/. Alternatively, you may subscribe to receive an automatic email with meeting agendas here: collingwood.civicweb.net/portal/subscribe.aspx

    To view the public notice, view the "Documents" section on this page, or visit: https://engage.collingwood.ca/31521/widgets/136069/documents/129062.

    To view the proposed Town-initiated Zoning By-law Amendment, view the "Documents" section on this page, or visit: https://engage.collingwood.ca/31521/widgets/136069/documents/128986.

    Please submit any feedback on the Zoning By-law Amendment by June 14, 2024.

    Stay tuned to this page for future updates on the Zoning By-law Amendment and Phase 2!


  • New Class A STA Licences for Bed and Breakfasts!

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    On February 1, 2024, Phase 1 of the new Short-Term Accommodation Licensing Program came into effect.

    Under Phase 1, all bed and breakfasts in Town are required to obtain a “Class A - Guest Room STA Licence”. If you are currently operating a bed and breakfast, please ensure that the Town has received your licence application by March 1, 2024.

    Note: Apart from bed and breakfasts, the prohibition of STAs per the Town’s Zoning By-Law 2010-040 will continue to apply throughout Phase 1. Please ensure you are complying with the Town’s By-laws to avoid fines.

    For more information on the STA Licensing Program, or to access application materials and details, please visit www.collingwood.ca/sta.

  • STA Licensing Program Implementation

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    At the Council meeting on November 6th, 2023, the STA Licensing By-law and the phased implementation of the Short-Term Accommodation Licensing Program were approved as outlined in Staff Report #C2023-24.

    Under Phase 1, new and existing bed and breakfasts will be required to obtain a Class A Licence.

    As of February 1st, 2024, the Town will begin accepting Class A Licence applications. Please note, all licence applications must be received by March 1st, 2024 to avoid any penalties for non-compliance with the Licensing By-law.

    Staff are working to develop the application and supporting materials to implement Phase 1.

    Stay tuned as more information becomes available!

  • Report to Committee on STA Licensing Program

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    Staff Report #C2023-24 summarizes the feedback from the public consultation with respect to the draft STA Licensing Framework and outlines a phased in implementation of the STA Licensing Program for Committee's consideration at its meeting on October 16, 2023.

    To view the staff report, please visit the following link: Staff Report #C2023-24

    To view the Committee agenda, please visit the following link: Committee of the Whole - 16 Oct 2023.

  • STA Licensing Survey now closed!

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    Thank you for participating in the Short-Term Accommodation Licensing Survey! Staff are working hard to analyze the feedback from the public consultation. Results will be submitted to Committee and Council at a future meeting no later than October 2023.

  • Drop by the Open House this Wednesday!

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    To learn more and connect with the team on the project, drop by the STA Licensing Open House this week on ️Wednesday, July 12th between 5:00 - 6:30 p.m. at the Collingwood Public Library (55 Ste Marie St) in FreeSchools World Literacy Room (1st Floor)!

  • Come chat with us this Saturday!

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    Come chat with members of Council and staff about STAs in Collingwood at the Farmer’s Market this Saturday, June 24th! Our team will be available to address your questions, hear your feedback and provide further information on the draft Licensing Framework.

  • We want your feedback!

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    We invite you to participate in the survey and have your say in the development of a balanced and effective Licensing Program for short-term accommodations (STAs) in Collingwood. This is your opportunity to share your insights, concerns, and suggestions on various aspects of the proposed Framework and draft By-laws.

    Participating is easy! Access the survey on through Engage Collingwood or by clicking here.

    Your responses are anonymous, and the survey will take approximately 10-20 minutes to complete.

    To read the more information or to view the STA Licensing Draft Framework, please see Staff Report #C2023-15 or click here.

    Please don't delay! The survey will be available until July 31st, 2023.

    Thank you for your time! Your input is crucial in shaping a STA Licensing Program that reflects the needs and goals of our community.

  • STA Licensing Framework Draft #1

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    On May 15, 2023, Committee of the Whole received Staff Report #C2023-15, which summarized a draft STA Licensing Framework and sought approval to obtain feedback from the community on the draft. Council approved staff to prepare and initiate a public consultation on the proposed Licensing Framework at its meeting on June 5, 2023.

    More details on the consultation will follow. Stay tuned for another opportunity to have your voice heard on the future of STAs in Collingwood!

  • Staff Directed to Develop STA Licensing Framework

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    On Tuesday, February 21, 2023, Staff Report #C2023-05 received approval from Council and staff were directed to develop a STA Licensing Framework, including draft by-laws and potential next steps. A follow-up staff report and draft framework are anticipated to be presented to Council in May 2023.

Page last updated: 09 Sep 2024, 11:23 AM