We're all in this together so let's work together!
This Community Forum is for YOU the residents and businesses in the Town of Collingwood to connect with Council, Administration and each other. We know this is a stressful and uncertain time for everyone, but we're all in this together!
Please send us your questions/suggestions in the tab below and share your positive stories, give a 'shout out' to someone who has helped you or tell us something you are thankful for.
If you are a business, we want to know where support is most needed now, as well as ideas to help with economic recovery once we get through the COVID-19 crisis. Your questions and suggestions will inform the Economic Recovery and Support Plan. Of course we would also love to hear stories about innovative business solutions or shout outs to companies who have shown creativity in the face of adversity.
Please express yourself through the Questions & Suggestions, or Stories & Shout Outs tabs below.
The Town of Collingwood has proactively implemented a number of temporary measures to help get ahead of COVID-19 and to protect Residents, Businesses, and Staff. The Town is closely monitoring the situation and is ready to ramp up Business Continuity and Essential Services Plans in the event that COVID-19 escalates. Town Staff and Council are working hard to safeguard the best interests of the community while continuing to successfully deliver Town Services.
The Town’s critical and essential services, including fire services, drinking water & wastewater treatment, snow clearing, enforcement of priority bylaws, and essential front counter customer services will continue (online and over the phone). The Town has isolated critical Staff so to ensure the continuation of essential services.
To view up to date information on the Town's measures, please visit :www.collingwood.ca/covid
Questions and answers
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Q: can we do BBQ at sun set point park this weekend AUG/09/2020 CHIEU asked.
Thank you for your question!
Please note that BBQ's and cooking devices are not permitted at Sunset Point Park for the remainder of 2020. This ban includes the park, parking areas, and adjacent streets. Enforcement Officers will be monitoring Sunset Point Park and will issue fines of $150 for any use of BBQ's and cooking devices. When enjoying Collingwood Parks, please exercise 2 metre Physical Distancing and limit your Social Circle to 10 people. Signage will be in place. Thank you for your understanding and thank you for following health and safety measures to help limit the spread of COVID-19.
For more information visit our News & Notice page
Q: Does anyone know about the restrictions on Physiotherapy clinics, during the Covid-19 pandemic? LarryWilson asked.
Thank you for the question.
The Ontario Ministry of Public Health has put together a a set of COVID-19 Operational Requirements: Health Sector Restart(External link) as a guideline for the safe reopening of the health sector.
For details on how these changes affect your next visit please contact your practitioner for information.
Q: will the staff recommend banning bbq's and cooking food outdoors at sunset point park and all other town waterfront parks from May 15 to Sept 15 each year blue bay sun rise asked.
Thank you for your question!
Staff are monitoring the impact the use of outdoor cooking appliances and barbeques have in Town Parks, such as Sunset Point, and may consider this as an option in the future as the Park evolves. However, at this time Staff are not exploring the option of banning outdoor cooking appliances or barbeques but are aware of the concerns surrounding the issue. The current focus for the Town is to manage priority challenges that have been exasperated during the COVID-19 pandemic such as capacity levels and parking restrictions.
Q: Without charging visitors for Parking as many of the other Municipalities are during (Orillia, Barrie) or curbing the option for available non-resident parking, especially at Sunset Point, the masses will continue to 'use' our beaches and parks, as a FREE option. Nothing will curb this influx except a 'fee for use'. We need to add parking meters. This will also help pay for the By-Law patrols and cleanup services, which otherwise become added burdens to us as Collingwood taxpayers. Last Saturday and Sunday at Sunset Point was a reflection of other beach closures (Wasaga, Innisfil, Blue Mtn.) and will continue unless visitors know there will be a cost and limited parking options. My question is why is the Township not implementing 'fee for service' model at these locations for all non-residents? This needs leadership and decisive action. Kudos to the Town Leader that took action on Sunday to at least save one parking area for Residents Only and for marking side streets with pile ons to stop over parking on our neighbours lawns and in front of their homes. We need to catch up to other municipalities or face more Covid in our community. Please act on the many ideas the community has suggested as soon as possible to protect of families. Concerned Taxpayer asked.
Thank you for contacting the Town with your feedback. It is important to know the Town is doing our best manage all of these issues while listening to input such from residents and trying to respond with constructive information.
Paid parking has been evaluated at Sunset Point for a few years as the population of park users has grown. Unlike most waterfront parks, the Sunset Point neighborhood is intertwined with the community park. This means that all three accesses to the park are actually neighborhood streets which were designed initially around the idea of a campground, that later became a cottage area, which later became a small subdivision of the community – meaning they are also quite narrow. Changes to the Sunset Point Park parking will have implications for the Sunset Point neighbours. In an effort to avoid the parking issue moving from one location to another below are steps the Town is taking:
- Formalize the parking as much as possible. The Town has begun to implement parking changes throughout last year - making these changes permanent this year. Some examples include, the “Resident Only” Parking lot and restricting parking along neighbouring side streets.
- Develop an amendment to the parking bylaw. Currently the Town is exploring several options to address parking challenges present throughout our community. As our community continues to evolve and adapt to our changing lifestyles, so to do our municipal bylaws and policies. Items for future consideration include reverse angle parking along Hurontario Street as well as boulevard parking restrictions. Both of these items will require their own comprehensive staff reports. Through the 2021 budget discussions, Staff are recommending completing a comprehensive parking study. These two items will be included within the proposed parking study to ensure Council has a wholesome understanding of the benefits and impacts. The adjusted bylaw will be heard by the Development & Operations Standing Committee on Monday July 13, 2020.
- The application of paid parking - should Council give that direction. Staff are currently implementing updated parking software that will allow a pay by phone option to enhance paid parking within the downtown Business Improvement Area and throughout the Town. This project will enable the Town to consider charging for parking in areas outside of the Downtown. Staff need to review the options for providing free parking to community residents.
Q: Why don’t I see masks on local bus drivers, taxi drivers and passengers? Shouldn’t they be mandatory? If I get on a bus wearing a mask I am protecting everyone else but I am not being protected! Many bus passengers are at risk vulnerable seniors too! DogMom asked.
Throughout the COVID-19 pandemic, the Town of Collingwood has been working closely with the Simcoe Muskoka District Health Unit (SMDHU) to ensure safe practices which include physical distancing, limiting group sizes and guidance on wearing masks. This afternoon, the SMDHU posted a news release that as of Monday July 13, 2020, the public is required to wear a face covering when entering indoor premises of businesses, organizations and on public transit systems in Simcoe Muskoka.
Please find full details regarding the news release here: https://www.collingwoodtoday.ca/coronavirus-covid-19-local-news/health-….
Q: I certainly do not want to come across as rude - just extremely concerned. My family lives in Collingwood, and we have a child whom is high risk to complications if exposed to Covid 19. The frustration we have is the massive influx of visitors from Ontario Covid Epicentres (Toronto, Brampton, etc.). I understand that tourism helps some of our Town businesses thrive and that’s great. I just can’t understand why ‘visitors’ are being allowed to come to Town, pick apart our supplies and services, not take precautions, and effectively risk an outbreak for our home. Please do something to slow this down or curb this influx. I usually only like provide a solution or at the least a suggestion, but I don’t have one. I put my faith in the Officials here to do what’s right for the health and wellness of our Town. We can’t have people coming and going and potentially creating a terrible outcome for those who reside in Collingwood. Thank you. DS.Health asked.
Thank-you for contacting us with your comments and your concern for our community.
While our Town’s economy is heavily reliant on tourism, this also brings challenges such as the concerns residents have regarding high traffic visitor locations reaching capacity. Please be advised, this item is currently on the minds of senior administrative staff members. With no Provincial ban on movement within the Province the Town has no ability to restrict visitors.
Council is following the lead of the Simcoe-Muskoka District Health Unit and recommending everyone wears a mask when out in public spaces where social distancing of 2 metres may not be followed. The Town is partnering with the CGMH on a public awareness campaign to promote wearing a mask in public. The Town of Collingwood is part of a region wide campaign with Wasaga Beach, Clearview, TBM, Meaford and the South Georgian Bay Tourism Association to promote the Personal Responsibility Code.
The Simcoe Muskoka District Health Unit recommends the following for those visiting cottages or day trippers:
- Practice physical distancing to reduce exposure to other people — this means staying at least 2 metres (6 feet) away from anyone outside your household.
- Social gatherings and public events of up to 10 people (including members of your household) are allowed, while maintaining physical distance. See Stop the Spread section above for more detailed information on how to safely socialize.
- Wear a non-medical mask or face covering when physical distancing is not possible.
- Stay at your cottage as much as possible.
- If you are coming from a region of high COVID transmission (e.g. GTA) purchase food, supplies and medications in your own community before arriving at your cottage and limit visits to the local community for essential shopping only.
- Practice proper and frequent handwashing and cough hygiene, and self-isolate if you develop symptoms
We are all in this together and we appreciate the tremendous effort our residents have put in to help flatten the curve.
Q: Its Sunday , June 28th. I just drove by Sunset beach. There are hundreds of people there and by the licences on the cars, they are mostly from Toronto. I guarantee that if this is not controlled, Collingwood is going to have a covid outbreak. Dorothy asked.
Thank you for your comments and your concerns for the well-being of the community.
As the Province begins to slowly reopen and the warmer weather returns it is encouraged to get outside and enjoy physical activity.
By-law Enforcement and the Town of Collingwood are aware of larger groups gathering in Town parks. By-law Enforcement, along with the OPP, patrol public spaces for larger social gatherings and educate groups on Provincial Emergency Orders.
By-law patrol 7 days a week from 8:30am - 7pm and often later into the evening as required.
If you witness large social gathering please call By-law Enforcement to report at 705-445-1030 ext. 3256
Q: Annually Centennial pool closes for most of September. Is the annual maintenance being done now? If not why not? John Warner asked.
Thank you for your question!
The Centennial Aquatic Centre has been busy completing maintenance tasks that typically would take place during the regular scheduled maintenance closure in September. Currently, the last remaining projects are projected to be completed by September 1st.
We appreciate the public patience as we work hard towards opening when it is safe to do so.
For questions regarding Parks, Recreation and Culture contact Customer Service at prc@collingwood.ca or 705-445-2500
Q: Can we hold a backyard wedding with 35 people in the town of Collinwood on August 15th 2020?
Hello,
Thank you for your question and congratulations on your forthcoming wedding!
Here are a few things you need to know if you are planning a wedding during the COVID-19 pandemic:
- Outdoor wedding ceremonies are limited up to 50 people as long as physical distancing can be maintained at all times. (Source)
- Indoor wedding venues can have up to 30% capacity for the venue.
- Wedding receptions are considering social gatherings and are limited to 10 people and must continue to physical distance outside of your household.
If you require a tent for your event in the Town of Collingwood please note that any tent larger than 60 m2 (654 sqft) will require a Tent Permit from the Building Department. To find out more information on Tent Permits check our website HERE
If you will be serving food or bar services at your event please note all regulated guidelines must be followed.
Q: How many people can gather together in Collingwood? Roman asked.
With the Province entering Stage 2 of the Framework for Re-opening, social gatherings have been expanded to 10 people, as long as physical distancing requirements are still met.
- Social Gatherings -Guidance on social gatherings and public events has changed and now allows social gatherings of up to 10 people (including members of your household).
- Do not gather if you have COVID-19, are unwell, or have been in close contact with someone who has COVID-19.
- Always maintain a physical distance of 2 metres (6 feet) while socializing (with no more than 10 people) who are not part of your household or social circle (see below for more information on social circles).
- Outdoor gatherings continue to provide the safest means of socializing.
- If you participate in activities like having an outdoor BBQ, reduce the risk of spreading COVID-19 by:
- Sticking to the gathering size limit of 10 people.
- Setting out physical distancing guidelines before guests arrive (i.e. plan the seating arrangements ahead of time to ensure there is an appropriate amount of space between guests).
- Asking guests to bring their own supplies including cutlery, glassware, food and drinks.
- Not sharing food or drinks with others.
- Providing disinfecting wipes and hand sanitizer for guests to use when entering the home or outdoor area.
- Putting out individual towelettes so that everyone uses their own personal piece of paper towel to dry their hands after they've washed them.
For more information please check the Simcoe Muskoka District Health Unit guide to Social Gatherings and Social Circles
Q: Is the town welcoming back any tourism at this point? My family is concerned about being shunned / shamed etc if we go. I would like to know what the vibe is up there so I can decide to keep or cancel my hotel booking. N!teRyder asked.
Thank you for your question and the opportunity to help your comfort level as you make plans to visit the Collingwood area.
As Ontario gradually reopens businesses, services and public spaces, we want everyone to remain safe. Before you consider a visit you may want to call or check ahead online with restaurants, attractions and accommodators to ensure you have the most up-to-date information available.
Certainly, a large component of Collingwood’s economy is based on tourism so there has been an emphatic push by local businesses to return to service as safely and quickly as possible. We encourage all visitors and seasonal residents to continue to follow the Provincial and Health Unit guidelines for physical distancing and wearing a mask when appropriate.
If you plan to visit the Collingwood region we ask that visitors please follow the below advice from the Simcoe Muskoka District Health Unit, both here and at home.
- Practice physical distancing to reduce exposure to other people — this means staying at least 2 metres (6 feet) away from anyone outside your household.
- Social gatherings and public events of up to 10 people (including members of your household) are allowed, while maintaining physical distance.
- Wear a non-medical mask or face covering when physical distancing is not possible.
- If you are coming from a region of high COVID transmission (e.g. GTA) purchase and bring supplies and medications in your own community before arriving and limit visits to the local community
- Practice proper and frequent handwashing and cough hygiene, and self-isolate if you develop symptoms.
We hope that you will follow through on your plans to visit our region while observing all of the Provincial and Health Unit guidelines.
Q: How often do washrooms at golf courses need to be cleaned/sanitized? Judi asked.
Thank you for your question.
Ontario Public Health recommends in addition to routine cleaning frequently touched surfaces should be cleaned twice a day and when visibly dirty.
Frequently touched surfaces can include :
- doorknobs
- elevator buttons,
- light switches
- toilet handles
- counters
For more information check these resources:
Public Health Ontario Guideline for Cleaning and Disinfection for Public Settings
Guidance on Health and Safety for the Golf Course Sector During COVID-19
Q: Why are the grocery and liquor store employees not wearing face masks? I wear a mask to protect them. Shouldn’t they wear a mask to protect me?? Tom and Odd asked.
Thank you for the question.
The best way to prevent the spread of COVID-19 is to wash your hands frequently with warm water for 20 seconds and avoid touching your face. If washing your hands isn’t possible using hand sanitizer with a minimum 60% alcohol base is acceptable. The wearing of medical masks may result in additional critical shortages of masks needed to protect front-line healthcare workers, and any potential benefits of mask wearing are likely less impactful than physical distancing and hand hygiene. (Source)
Essential service providers have made additional efforts to adapt their operating practices to keep both the community and their employees safe. Some measures include:
- Reducing store hours to allow for proper cleansing and disinfecting
- LCBO providing face shields that staff may choose to wear while serving customers (Source)
- Limiting capacity to stores to ensure proper physical distancing
- Installing protective barriers to cashier stations
Wearing a homemade facial covering/non-medical mask in the community, while recommended when physical distancing is not possible, has not been proven to protect the person wearing it and is not a substitute for physical distancing and hand washing. (Source) The Public Health Agency of Canada is reminding the public that the most effective way to protect yourself and others is to practice proper hygiene.
If you have further questions you can reach out to the Simcoe Muskoka Health Unit Health Connection 705-721-7520 (1-877-721-7520).
Q: Hello, I was wondering where I can find a list of names of people that have been infected with COVID-19 Erty4569 asked.
Information on the status of confirmed COVID-19 cases in Simcoe-Muskoka can be found by visiting the Simcoe Muskoka District Health Unit website.
For information on local cases visit HealthSTATS.
Q: When is Centennial Pool opening? Flower asked.
While we are excited to have some restrictions eased by the Province, there is still a great deal of planning and preparation work to be done before services and facilities can be offered to the public, including operations at Centennial Aquatic Centre.
Now that indoor swimming pools have been approved for reopening, our Parks & Recreation Department will begin work with the Simcoe Muskoka District Health Unit to have the facility inspected. There are several new COVID-19 guidelines by agencies including the Life Saving Society, Swim Ontario, and public health, which, will require some additional staff training and new protocols. In addition to adjusting to the new lifesaving and maintenance protocols the Town will have to reassess programming offered at the aquatic centre to make sure it’s still safe.
We look forward to welcoming back visitors and appreciate your as we work diligently towards reopening the Centennial Aquatic Centre.
For updates please check our News & Notices page:
https://www.collingwood.ca/council-government/news-notices
Q: Re: https://www.collingwood.ca/council-government/news-notices/collingwood-… I am hoping that the Town can provide further clarity on the wording below: "Waiving municipal tax penalty and interest charges for March, April, and May on current year only." Does this mean that residents can simply choose not to pay 2020 property tax bills during those three months, and they will not have to pay that tax at a later date? For example, can a resident choose to not pay their interim property tax installment which is due in May, without having to pay it in June or later in the year? Also, I believe it would be helpful if the same clarity could be applied to this benefit point, too: "Waiving water and wastewater penalty and interest charges for 90 days. Charges will continue to be calculated each month and customers will still receive a bill, however there will be no penalty for non-payment for 90 days." When I read the above, it is unclear to me whether back-taxes will be due after the 90 day period. www asked.
Thank you for your questions. Property Tax and Water & Wastewater accounts will continue to accumulate charges based on regular installment dates and usage, respectively. You will still be responsible for all balances on these accounts, however, if you are unable to pay or can only make partial payments, you won’t be charged any penalties or late fees for 90 days. For taxes, any outstanding amounts after this time will be added to your July tax bill.
The intention of these measures is to allow residents to hold onto their money for the next few months to ensure they have enough to pay for other essentials during this difficult time.
If you have more specific questions on these matters please email finance@collingwood.ca or visit EPCOR’s COVID-19 notice page found here: https://www.epcor.com/about/news-announcements/Pages/covid-19-customer-update-ontario.aspx
Q: Stop our high property taxes during this time and follow Toronto... I’m laid off and we won’t have $772 in tax money this month Claire asked.
At the Wednesday, March 25 Special Council Meeting, Council approved COVID-19 Relief Measures that will support residents and businesses through these uncertain times.
Relief Measures Include:
- Waiving municipal tax penalty and interest charges for March, April, and May on current year only.
- All tax payers have the option to continue to pay if desired.
- For pre-authorized payment plans, you have the option to opt out of your current plan by contacting taxrelief@collingwood.ca or 705-445-1030 (press 1 then 2 to reach the tax department).
- If you decided to be removed from a pre-authorized plan, once ready, you can choose to be re-enrolled within 2020 and have the remaining amounts re-calculated into a monthly payment plan by contacting the Tax Department.
- Waiving water and wastewater penalty and interest charges for 90 days. Charges will continue to be calculated each month and customers will still receive a bill, however there will be no penalty for non-payment for 90 days. Account holders will be able to make payment arrangements with EPCOR on an individual basis at 705-443-1800 or www.epcor.com
Q: What is the current direction around use of park benches and picnic tables in Collingwood?
Thank-you for your question!
The use of benches and picnic tables is permitted in Town parks and on Town trails. Please continue to practice physical distancing.
Q: I would like to ask council when will Collingwood provide actual timelines for facilities and services be resumed. Whether it is a week or in september. Several municipalities have already done this as an example several have closed diamonds till august 30th. As we all know this is a very fluid situation but some actual decisions need to be made one way or the other. The wish washy approach of we ll take it day by day is not at all helpful Neil asked.
We understand the public is anxious for facilities and services to resume. The Town of Collingwood takes the safety and well-being of our staff and residents very seriously. The Town has continued to follow the advice of the Province as continues to reopen the economy and our Public Health Officials Advice and reopened several recreation amenities. The list includes, but is not limited to:
- Tennis Courts
- Baseball Diamonds
- Harbour and marina operations
- Pickleball Courts
- Basketball Courts
- Skatepark
Town facilities remain closed to the public but Town staff are available to help over the phone or email. To stay up to date on Services and Facilities Impact please visit our website. The Town has been considering Province's plan to reopen Ontario along with advice from the SImcoe Muskoka District Health Unit and Public Health Ontario to assess the best possible way for the Town of reopen more services and facilities safely.
Quick links to keep you informed:
Town of Collingwood Service & Facilities Impacts
Ontario's Framework for Reopening the Province
Town of Collingwood News & Notices
Q: Are all fields and school yards closed? There are no areas to go alone with my dog to play. Walking long distances is not always an option if you are hurt or unwell. DogLover asked.
Thank you for contacting us for more information on proper use of outdoor spaces. We understand to maintain a healthy balance during self-isolation that outdoor activities have many benefits for both yourself and your pet.
The Provincial Emergency Management and Civil Protection Act has ordered the closure of many outdoor recreation facilities including, playgrounds. Outdoor recreational amenities that are intended for use by more than one family are closed, regardless of whether they are publicly or privately owned and regardless of whether they are attached to a park system. Municipal By-law Officers and OPP are performing regular patrols throughout the community to ensure compliance.
Additionally, please note that dogs must be on a leash at all times outside of the owners of property. Dogs being off leash can cause additional close contact between individuals if they have to separate their dogs even when not intended.
We encourage residents to continue to be active and enjoy our parks and trails and continue to practice safe physical distancing.
For more information on closures under the Provincial Emergency Order please view the list HERE
Q: Is the town of Collingwood issuing marriage licenses currently? I"m a wedding officiant in Collingwood and I'm just wondering if you aren't issuing them how couples can access this service. Please and thank you y asked.
Thank you for reaching out! At this time, to protect staff and the well-being of the community marriage licence services are unavailable. Once facility closures have been lifted the Town of Collingwood will begin to reintroduce in-person services. Please continue to monitor www.collingwood.ca for updates. In the meantime please contact surrounding municipalities to check service levels offered.
Q: Is swimming allowed and also is it safe to swim in & freshwater? Unlike Lake Simcoe where swimming is deemed “unsafe” Sabretooth2 asked.
Update: Sunset Point Park and Beach is open. Please do not gather in large groups and maintain physical distancing.
Updated: June 9, 2020
Under the Provincial Emergency Orders the use of public beaches is still prohibited. Please note that Sunset Point Beach remains closed.
However, the Town of Collingwood Parks & Recreation Department performs regular water quality testing. Testing is slated to resume later in June 2020. Historically, the waters of Georgian Bay in Collingwood have been safe for public use. Please monitor our website for updates.
The Simcoe Muskoka District Health Unit also performs water quality testing of public beaches. For information please visit their website HERE
Q: Can we go for a vacation on Airbnb during the period 27 to 29 June to Collingwood Imz asked.
Thank you for reaching out and considering Collingwood as a destination to visit.
The Town of Collingwood, with recommendation from Simcoe Muskoka District Health Unit, is asking you to stay at your chosen primary residence and also not to make day-trips or to visit cottages in Collingwood at this time. Collingwood is eager for re-opening and recovery, and in order to get to the end of this pandemic, we all must continue to stay at home and limit travel. The Town is excited to welcome you to Collingwood again with many great getaway options, after the Province’s State of Emergency orders have lifted and when it is safe to travel. It will be worth the wait!
Ontario’s Chief Medical Officer of Health, Dr. David Williams has stated “that people should preferentially stay home and not access secondary residences, recognizing that there may be limited, essential reasons to do so”.
COVID-19 does not just show up in a community, it gets there by someone bringing it, including by those who may not even have symptoms. Please work with us to flatten the curve.
The potential harms associated with traveling to another community, even for a day, include:
- The more people travelling and interacting with others along the way or at their destination, the more risk of spreading this virus.
- It would take only a small fraction of our residents, cottagers, or visitors to become ill before it would push our healthcare capabilities past their limit. That means it could be you or a family member who may not have access to the intensive care bed or ventilator if you contract the virus.
- There are plenty of reasons why people require emergency services, and any accidents, fires, or other emergencies will force front-line health care workers, police, and firefighters, many of whom are volunteers, into social contact.
We are aware that despite this strong message to stay home, there will still be some people who will make the decision to go to their cottage or day-trip. If that is what you choose to do despite the request to not do so, you need to ensure that you follow public health measures, including:
- physical distancing of at least 2 metres from other people;
- staying at your own property as much as possible;
- purchasing food and medications in your primary community before arriving at their cottage and limiting their visits to the local community for essential shopping only;
- no gatherings of more than five people unless they are all from the same household;
- practicing frequent proper hand washing and cough hygiene, and self-isolating if you develop symptoms.
There currently is no enforcement, “barricades”, or fines so at the end of the day we are appealing to informed, responsible people to stay home and help us all get through this public health emergency together. Let’s continue to watch the provincial, federal, and health unit rule and work together to put COVID-19 behind us. Be safe! Be Kind!
Q: We've noticed a significant increase in the use of e-bikes & electrically assisted bikes on the Georgian Trail. With the increased usage of the trail by folks walking, kids, pets & non-electrically assisted bikes, how will the town address what we believe would be the illegal use of motorized vehicles? John M asked.
Hello,
Thank you for your question!
The use of pedal assisted bicycles, meaning the bicycle requires the use of pedals to activate a small electric motor that is only triggered while the rider is pedaling, is permitted on the Town's multi -use trails. The by-law does state that the pedal assisted bicycle must only reach a maximum speed of 25 km/h during assisted pedaling and weighing less than 40 kilograms. (By-law 2015-077)
The use of E-bikes, a motor assisted bicycle that contains an integrated electric motor which can be used for propulsion and retain the ability to be pedaled by the rider is not permitted to use on the Town's trails.
If you would like to submit a complaint regarding the use of E-bikes please contact By-law Enforcement by one of the below methods:
- By phone: 705-445-1030 ext. 3256
- By email: bylaw@collingwood.ca
- Or the complete the online complaint form
The view the Use of E-Bikes on Municipal Trails By-law 2015-077 click HERE
Q: Honestly , I think the best thing you can do for everyone , business and personal would be to suspend or reduce property taxes while the pandemic is occurring . I understand the importance tax plays in keeping a government functioning , but I think this legit could reduce some of the issues we have going on in our community . EradisBehaviour asked.
Hello,
Thank you for contacting us with your concerns. We understand that residents may experience many challenges during these unprecedented times. Council approved COVID-19 Relief Measures that will support residents and businesses through these uncertain times.
Relief Measures Include:
- Waiving municipal tax penalty and interest charges for March, April, and May on current year only.
- All tax payers have the option to continue to pay if desired.
- Waiving water and wastewater penalty and interest charges for 90 days. Charges will continue to be calculated each month and customers will still receive a bill, however there will be no penalty for non-payment for 90 days. Account holders will be able to make payment arrangements with EPCOR on an individual basis at 705-443-1800 or www.epcor.com
The intention of these measures is to allow residents to hold onto their money for the next few months to ensure they have enough to pay for other essentials during this difficult time. For more information on relief measures please visit our website HERE.
Q: Please ask all of the stores currently open selling groceries to please provide a click/call and curbside/vehicle drop off option instead of indoor shopping. At the moment only Loblaws is providing this service and they are fully booked. Not having shoppers in stores would cut down the risk to everyone immensely. Helenamumo4 asked.
Hello,
You raise a valid concern about the challenges we face during this pandemic.
There are several options for individuals who would like to limit their trips into the community for essential items such as groceries. Several larger grocery stores and independent grocers do offer online shopping with curbside pick-up and delivery options.
The best place to find information is by calling Community Connection 211. It's as easy as dialing 2-1-1, the three digit phone number for referrals to community and social services across Ontario. For more information please visit their website HERE.
Q: with the closure of parks, federally and provincially, has collingwood contemplated or implemented closure of its bike and footpath trails. Including the georgian trail which stretches into the town of blue mountains mark asked.
Currently, every effort has been made to keep the trails open for use. As always, we remind trail users to exercise proper trail etiquette and physical distancing. Check out our interactive parks and trails map for any closure information HERE
Here are some helpful trail etiquette tips:
- Pedestrians always have the right of way. Cyclists should ring a bell or call out "passing left" when approaching pedestrians and if necessary, dismount.
- Stay to the right of the trail.
- When overtaking others, pass on the left and sound a warning by bell or voice.
- Do not block the trail.
- Your pet must be on leash at all times.”
Please also see the below statement from the Georgian Ski & Cycle Trail Association:
Georgian Trail use and COVID-19
Use of the Georgian Trail, especially by local residents, is increasing daily as the weather improves and people look for ways to safely exercise and get some fresh air. During the current COVID-19 crisis, in accordance with government guidelines, we remind you not to use the trail if you have any symptoms, have returned from abroad or have had any contact with COVID-19.
If you are healthy and asymptomatic, please feel free to use the Trail, ensuring you maintain 2m separation from others at all times. Please share the trail and, if cycling, or running, be sure to warn pedestrians of your approach. It is critically important to practice physical distancing at this time and the Georgian Trail is no exception. Stay safe!
Don DeGrandis, President, Georgian Cycle & Ski Trail Association
Q: Why we have to pay too much high amount of property tax ? our hospitality business closed down since march 2020. Town of Collingwood was waive only penalty. All tourist area are closed down and we don't have any income. reena asked.
Thank you for contacting us with your concerns. We understand that the coronavirus pandemic will have drastic impacts to local businesses. Below is a list of COVID-19 Relief Measures that will support residents and businesses through these uncertain times.
Town of Collingwood Relief Measures Include:
- Waiving municipal tax penalty and interest charges for March, April, and May on current year only.
- All tax payers have the option to continue to pay if desired.
- Waiving water and wastewater penalty and interest charges for 90 days. Charges will continue to be calculated each month and customers will still receive a bill, however there will be no penalty for non-payment for 90 days. Contact EPCOR 705-443-1800 or www.epcor.com for more information.
For more information on relief measures please visit our website HERE
Federal Government Relief Options include:
- Business Credit Availability Program (BCAP) to provide additional support through the Business Development Bank of Canada (BDC) and Export Development Canada (EDC).
- Canada Emergency Business Account (CEBA) will provide interest-free loans of up to $40,000 to small businesses and not-for-profits, to help cover their operating costs during a period where their revenues have been temporarily reduced.
To see the full list of Federal Relief options for businesses and how to apply please click HERE
Provincial Relief Options include:
- Businesses will get five months of interest and penalty relief to file and make payments for the majority of provincially administered taxes.
- Between April 1, 2020 and August 31, 2020, the province will not apply any penalty or interest on any late-filed returns or incomplete or late tax payments under select provincially administered taxes, such as Employer Health Tax, Tobacco Tax and Gas Tax.
To see the full list of Provincial Relief options for businesses please click HERE
Q: Not really making sense to close the dump. Many people Spring cleaning and purging, while self isolating. Nothing there is touched by human encounter. Moved by machines. Will it open to public for ANY DATES,? PI asked.
UPDATE: The County of Simcoe will begin to reopen select landfills on May 25th for critical and essential drop-offs. For complete details and hours of operations please click HERE
Thank you for your question. The County of Simcoe manages all of the waste facilities across the county. According to their website:
The County of Simcoe is re-opening a select number of waste facilities in a limited capacity to support urgent disposal needs only of local businesses and residents. The following facilities (chosen by their geography) will be re-opened effective Monday, March 30:
- North Simcoe Waste Facility & HHW Depot (1700 Golf Link Road, Midland)
- West Gwillimbury Waste Facility & HHW Depot (2960 Line 12, Bradford)
- Nottawasaga Waste Facility & HHW Depot (5715 County Road 64, Stayner)
- Oro Waste Facility & HHW Depot (610 Old Barrie Road, Edgar)
New safety measures, reduced operating hours and restrictions have been put into effect to limit the spread of COVID-19 to protect residents and staff. For more information, please visit: https://www.simcoe.ca/SolidWasteManagement/Pages/locations.aspx
Q: Is the town issuing any marriage licenses at this time? Andreea asked.
In order to limit the spread of COVID-19, our office is currently closed; meaning we are not offering marriage licences at this time. We will begin doing so again once our office reopens to the public, but a date has not yet been confirmed. We recommend checking in with surrounding municipalities to confirm services offered.
Q: What walking trails are open now, if any, assuming we’re practicing social distancing. Don’t want t break any rules! KS asked.
We encourage individuals to enjoy exercise if they are symptom free. Currently, the trails in Collingwood are open for use. We do stress the importance of maintaining 2m from other trail users.
To see a list of trail closures check our interactive trails map: HERE
Q: Can you please let me know when the dog parks are reopening? Elizabeth asked.
UPDATE: As part of the Province's Framework for Reopening dog parks are now open. You must keep 2 metre (6 feet) distance from others at all times.
Updated May 22, 2020
Under the Province’s Emergency Order, all off-leash dog parks will remain closed until the Province decides otherwise. Collingwood is eager for re-opening and recovery, and we look forward to doing so in a safe manner for both the community and staff. We continue to prepare for when the Province makes announcements on allowing more outdoor recreation amenities and services to open. Again, we appreciate your patience as we all work through this together.
Q: is the boat launch available to use? harvie pittman asked.
UPDATE: As part of the Province's Framework for Reopening the reopening of some recreational amenities has been permitted. The public launch ramps at Heritage Drive are now OPEN.Town staff ask that visitors wait by the sign on Heritage Drive for staff to signal them to proceed to the launch ramps. There are no washroom facilities on site so please plan ahead.
Updated May 22, 2020
Thank you for question!
Please take notice that boat launches in Collingwood remain closed to transient boaters until further notice from the Province of Ontario. The Collingwood boat launches are closed under the Province's Emergency Order to close Outdoor Recreational Amenities.
On Tuesday, May 19, the Town of Collingwood will begin allowing marina tenants and seasonal boaters (with valid permit) to load in their vessel and tie to their assigned dock or slip. This will be by appointment only to ensure physical distancing and safety. Boat use in the marina and at the boat launch beyond load-in by appointment, is prohibited until further notice.
The Town of Collingwood is preparing for when the Province will make announcements on allowing outdoor recreational amenities to be open again. When open, boat launches may require the booking of launch times so to maintain physical distancing requirements.
On May 1, Premier Ford communicated the following message:
Marinas may begin preparations for the recreational boating season by servicing boats and other watercraft and placing boats in the water, but are not open to the public. Boats and watercraft must be secured to a dock in the marina until public access is allowed.Thank you for your patience and understanding.
Q: How many people are sick with COVID19 in Collingwood? Dasha Veprjitska asked.
Thank you for your question.
The SImcoe Muskoka District Health Unit communicates lab confirmed cases of coronavirus. For a full listing of cases by municipality in Simcoe Muskoka please click HERE
For more information on COVID-19 please visit the SMDHU webiste: http://www.simcoemuskokahealth.org/Promos/Novel-Coronavirus
Q: When we shop at grocery stores, we bring the food into our house, we then proceed to lay it out on our kitchen counter and wipe it down. IF it were contaminated, is it safe to say that the "damage" would already be done by the time we brought into our house? Jonesy asked.
Hello, thank you for your question. Please see the below information from the Simcoe Muskoka District Health Unit on how to shop safely during the COVID-19 pandemic:
It is important to know that there is currently no evidence of food or food packaging being linked to the spread of COVID-19. You’re more likely to be infected by your fellow shoppers than anything you purchase. There are things you can do to reduce your risks when shopping.
When you are shopping:
- Shop at a less busy time. Be cautious about store hours set aside for “‘seniors-only” shopping. They can be busier than if you went at an off-peak hour on a different day.
- Be respectful of store employees. They are doing their best in a difficult situation.
- Clean the handle of your cart.
- Bring your own wipes and hand sanitizer; although the stores have been trying hard to keep a public stock, the supplies are short.
- Wash or sanitize your hands as you enter and after to get into your car.
- Keep your distance from others while in the store. Staying 2 metres or roughly 2 arms-length (6 feet) apart is an easy way to measure your distance.
- Handle only the items you intend to buy.
- Use a credit or debit card to avoid handling money or receiving change.
- Avoid touching your face.
- Know that gloves are not necessary and offer no added protection. Frequent handwashing is key.
Back at home:
- Once home, wash your hands well before and after handling food packaging, after removing food from the packaging, before you prepare food for eating, and before you eat.
- Clean counters and other surfaces you’ve touched after you've put away the groceries. Regularly clean surfaces and cooking equipment that may come in contact with food.
For more information please click HERE
Q: My husband lost his father at the end of Feb in Saskatoon we have to go out to Saskatoon the week of May 10th to clean out his house and get it ready for the new person to move in. We will be driving out there and I am just wondering if we will be aloud to do so with all of the Covid 19 restrictions can we travel from one province to another. Hope you are able to answer our question and if not steer us in the right direction. thanks Lisa Lisa asked.
Thank you for your question! Currently, there have been no restrictions set for travel within Canada. The recommendation is if you must travel during the pandemic take precautions against respiratory illnesses, and seek medical attention if you become sick.
During your trip:
- avoid large crowds or crowded areas
- avoid contact with sick people, especially if they have a cough, fever or difficulty breathing
- be aware of the local situation and follow local public health advice
- wash your hands often with soap under warm running water for at least 20 seconds
- use alcohol-based hand sanitizer if soap and water are not available and always keep some with you when you travel
- practice proper cough and sneeze etiquette
Please check the destination local Public Health authority for any additional restrictions that may be in place. For general questions on travel recommendations and prevention measures in Saskatchewan, email COVID19@health.gov.sk.ca.
Upon your return please consider self-isolating for 14 days to reduce the potential risk of community transmission. Be prepared and ensure you have enough supplies to last the duration. Where possible seek the assistance of friends, family or neighbours.
Q: I have noticed signs around town that indicate that playgrounds are closed. Does this also include the green space around the playground? I would like to walk my dog through these areas (while practicing social distancing). These areas are actually less congested then the Heather Pathway and allow me to come in contact with fewer people. SLP asked.
Thank you for continuing to practice physical distancing and contributing to the safety and well-being of our community.
Parks and green spaces remain open to walkthrough traffic only. Please do not stop or congregate in any public or private park. Dogs must be on a leash at all times, especially on Collingwood parks and trails. Dog walkers and their dogs need to exercise physical distancing from other trail users. Keep Collingwood beautiful by stooping and scooping.
Thank you for being a courteous citizen!
Share I would like to replace a fence where we tore one down recently. Do I need a permit and if I am doing this project myself will I get in trouble for doing so since I am not hiring a contractor? on Facebook Share I would like to replace a fence where we tore one down recently. Do I need a permit and if I am doing this project myself will I get in trouble for doing so since I am not hiring a contractor? on Twitter Share I would like to replace a fence where we tore one down recently. Do I need a permit and if I am doing this project myself will I get in trouble for doing so since I am not hiring a contractor? on LinkedinEmail I would like to replace a fence where we tore one down recently. Do I need a permit and if I am doing this project myself will I get in trouble for doing so since I am not hiring a contractor? link
Q: I would like to replace a fence where we tore one down recently. Do I need a permit and if I am doing this project myself will I get in trouble for doing so since I am not hiring a contractor? Shelley asked.
Thank you for contacting us for clarification! We appreciate you checking in to ensure you are following the appropriate guidelines.
The essential business list outlined by the Province (under O. Reg. 82/20 - https://www.ontario.ca/laws/regulation/200082) only relates to businesses and not homeowner construction. You are permitted to commence the fence building project at any time but please ensure you comply with the Town's Noise and Fence By-law's. As always, it is important to ensure you exercise extreme caution when performing the work and practice physical distancing.
Please note domestic or homeowner construction equipment noise is permitted:
- Monday to Friday 7:00 AM to 7:00 PM
- Saturday/Sunday/Holidays 8:00 AM to 6:00 PM
For information on the Town of Collingwood’s Fence By-law please click HEREThank you for contacting us for clarification! We appreciate you checking in to ensure you are following the appropriate guidelines.
The essential business list outlined by the Province (under O. Reg. 82/20 - https://www.ontario.ca/laws/regulation/200082) only relates to businesses and not homeowner construction. You are permitted to commence the fence building project at any time but please ensure you comply with the Town's Noise and Fence By-law's. As always, it is important to ensure you exercise extreme caution when performing the work and practice physical distancing.
Please note domestic or homeowner construction equipment noise is permitted:
- Monday to Friday 7:00 AM to 7:00 PM
- Saturday/Sunday/Holidays 8:00 AM to 6:00 PM
For information on the Town of Collingwood’s Fence By-law please click HERE
Q: We Have hospitality business at the town of Collingwood. we closed our business since march 2020 so how long we have to keep close it? reena asked.
Thank you for for contacting us with your question!
If you have questions about what impacts to your business the Emergency Measures Act has please call the Stop the Spread Business Information Line at 1-888-444-3659.
Help is available from Monday to Friday, 8:30 a.m. – 9:00 p.m. and Saturday to Sunday 8:30 a.m. – 5:00 p.m.
Q: I’ve seen a number of questions on this forum where you have suggested people contact 211 or go to their website. I have had similar questions to those I’ve seen: how does someone who is quarantined or who is high risk get food without going to a store? Or, please ask our Collingwood grocery stores to increase or start a grocery pickup process (only Loblaws has it and usually there are no time slots available). 211 has no information on either of those. It is pointless and a community disservice to refer people to an organization that has no information to provide. Franklin asked.
Hi there,
211 is a national helpline to find and connect people with services available in our community. You can call 2-1-1 and speak directly with a Community Navigator that will be able to assist in finding essential services and support available in our area based on your needs.
For those interested in local Food Delivery options, enter "Collingwood" when visiting THIS LINK for organizations that can help.
Below are also a few different ways you can get in touch with a 211 Community Navigator:
- Request a Call from 211 by clicking HERE
- Email 211 your Question by clicking HERE
- Live Chat with a Community Navigator by clicking HERE
To browse a full list of topics 211 can assist you with visit their website: https://211ontario.ca/211-topics/browse-all-topics/ Each topic has a subtopic to help you understand the types of help that are available. Just refine your search to the community you are interested in. If you still cannot find a program or service to help you, please call 2-1-1 and someone will be happy to double check for you.
Q: Why aren’t we putting tougher restriction on outside visitors (eg. Toronto, Brampton etc.). I went out yesturday to get my family’s Easter dinner and all Stores were lined up and when finally getting in to a supermarket, the shelves were picked bare AGAIN. When are we going to do something about this. May long weekend is approaching and I feel we are going to have even more “Visitors”. Very concerned TOWNIE Simcoe St asked.
We appreciate you reaching out with your concerns.
The Town of Collingwood has been very clear in our message that it is crucial all residents should stay at home and abide by social distancing protocols. We emphasize that people with homes and residences in Collingwood should stay at home, and respect the restrictions imposed by government so everyone remains as safe as possible. Mayor Brian Saunderson has communicated that residents both full-time and part-time need to stay home and to only make trips into the community for essential items.
When making trips into the community for essentials items, such as groceries, try some of the following tips:
- Shop at a less busy time. Try to shop at off-peak hours on a different day.
- Be cautious about store hours set aside for “seniors-only” shopping.
- Where possible try to shop for enough food and supplies to last at least a week or two.
Please be mindful that with reduced holiday hours traffic may also increase. For more tips on how to safely grocery shop please visit the Simcoe Muskoka District Health Unit website HERE
Please visit our website to hear more statements by Mayor Saunderson on the Town’s response to COVID-19. https://www.collingwood.ca/council-government/town-council/covid-19-updates-mayor-saunderson
Q: Are the collingwood trails ( not at the waterfront ) closed to the public ? Christy asked.
Hello,
Thank you for reaching out to us!
Currently, trails are open for use. As always, we remind trail users to exercise proper trail etiquette and physical distancing.
Check out our interactive parks and trails map for any closure information HERE
Here are some helpful trail etiquette tips:
- Pedestrians always have the right of way. Cyclists should ring a bell or call out "passing left" when approaching pedestrians and if necessary, dismount.
- Stay to the right of the trail.
- When overtaking others, pass on the left and sound a warning by bell or voice.
- Do not block the trail.
- Your pet must be on leash at all times.
Q: Has an official announcement been sent or communicated regarding “vacation/part time” visitors. Specifically, asking those with cottages or rentals to prohibit use at this time? BTW asked.
Hi there,
Thank you for taking an opportunity to contact us.
The Town of Collingwood has been very clear in our message that we encourage all residents to stay at home and abide by social distancing protocols. We emphasize that people with homes and residences in Collingwood should stay at home, and respect the restrictions imposed by government so everyone remains as safe as possible. Mayor Brian Saunderson has communicated that residents both full-time and part-time need to stay home and to only make trips into the community for essential items.
Please visit our website to hear more statements by Mayor Saunderson on the Town’s reponse to COVID-19. https://www.collingwood.ca/council-government/town-council/covid-19-updates-mayor-saunderson
Q: Does the town encourage residents who live full time in Toronto to come back and forth from their Toronto home to their weekend homes amid COVID 19? Because I'm seeing that Tammy asked.
Hello,
Thank you for contacting us with your concerns.
The Town of Collingwood has been very clear in our message that we encourage all residents to stay at home and abide by social distancing protocols. We emphasize that people with homes and residences in Collingwood should stay at home, and respect the restrictions imposed by government so everyone remains as safe as possible. Mayor Brian Saunderson has communicated that residents both full-time and part-time need to stay home and to only make trips into the community for essential items.
Please visit our website to hear more statements by Mayor Saunderson on the Town’s reponse to COVID-19. https://www.collingwood.ca/council-government/town-council/covid-19-updates-mayor-saunderson
Q: Because I'm working from home and my schedule is pretty hectic, I go and play ball with my dog at the park in the morning and at lunch for 15min (i.e., so I can tire her out and she doesn't bother me while I work). No one is ever there, plus I feel more comfortable there because it's a large open space and the walking paths have quite a few people and are quite narrow (i.e., I'm trying to limit my chance of exposure and human interactions as much as possible). I'm completely aware that my dog should not be off-leash. We play in a secluded corner and if I see other people, I do leash her. She is not aggressive and doesn't approach others (i.e. people or dogs), but I leash her so other people that don't know my dog have peace-of-mind. I went out today and a person who lives adjacent to the park approached me to tell me that I was not allowed to be there. :( Just to clarify, I can be at the "park", as long as I am not playing on the "playground equipment", correct? I've seen quite a few Town trucks drive by and they haven't indicated that I was doing anything wrong.. CS asked.
Thank you for contacting us for more information on proper use of parks during these times. We understand to maintain a healthy balance during self-isolation that outdoor activities have many benefits for both yourself and your pet.
On March 30th the Provincial Emergency Measures Act expanded to include the closure of many outdoor recreation facilities including, but not limited to, playgrounds, off-leash dog parks, basketball courts and other outdoor recreational amenities. Green spaces in parks, and trails remain open for walkthrough access, but individuals must maintain a safe physical distance of at least two meters apart from others.
Additionally, please note that dogs must be on a leash at all times outside of the owners of property, including all Town of Collingwood parks. Dogs being off leash can cause additional close contact between individuals if they have to separate their dogs even when not intended. Please note the Town of Collingwood Responsible Pet Ownership By-law 2012-16 states:
“10.1 No owner of a dog shall allow their dog to run at large. For purpose of Section 10.1 , a dog shall be deemed to be running at large if found on any lands, public or private, within the boundaries of the Town of Collingwood other that the premises of the owner of the dog and when so found it is not under the control of a competent person by means of a leash.”
We encourage residents to continue to be active and enjoy our parks and trails while remaining mindful of the preventative restrictions in place by the Province and continue to operate within the law.
Q: Is the Arboretum open to walk through? TayNez asked.
Hello,
Thank you for your question!
Currently, green spaces in parks, and trails remain open for walkthrough access, but individuals must maintain a safe physical distance of at least two meters apart from others.
Please continue to safely enjoy the outdoors as the weather continues to improve.
Q: I'm currently unable to make rent since I lost my job, and the ei/cerb benefit is not enough to cover it once bills and groceries have been taken care of. Will there be any relief for landlords and/or tenants in the near future? I am worried this will damage the relationship between landlords and tenants and end with many unfortunate evictions once this is all behind us. Duncan C. asked.
Thanks for reaching out!
While these are uncertain times, for both tenants and landlords, there are some safeguards that have been put into place to protect you. The provincial government has said that "no person who cannot afford their rent due to financial concerns amid the COVID-19 pandemic will be evicted". You can find more information HERE
And today is the day the federal government's COVID-19 benefits program portal has opened, find out how to apply HERE
Perhaps it would be a good time to speak with your landlord, to express your concerns, and come up with a mutually agreeable plan. These are unprecedented circumstances and everyone is learning, together, how best to proceed.
Q: I would like to safely pick up rubbish as I walk several times a day. May I use a green bag or should I obtain a city bag from town hall? Once full and possibly too heavy to carry far, where will I deposit the bag to have it picked up with regular collection? piker asked.
Hello,
Thank you for your question! We appreciate our residents taking pride in our community during these unprecedented times.
We welcome any garbage collection along the trails and in the parks. Individuals can leave a bag beside a Town of Collingwood Parks Department garbage container. Please remember to wear gloves, practice safe physical distancing from others and do not pick up anything hazardous.
Q: I am a registered nurse in Collingwood and have been contacted by a few patients who work in engineering offices and report they are being force to go to their offices under the "essential service" order. Their jobs can definitely be done at home but they are being told by management / owners that their work is colaberative and it's essential that they come back into their office. They fear being fired / layer off and have had colleagues who questioned this directive " let go". Would the Town of Collingwood have any way of addressing this concern. Kristine Bouchard asked.
Thank you for your inquiry, it is important to hear the concerns of our residents.
The recommendation from our local Public Health Officials at the Simcoe Muskoka District and Ontario Public Health is to limit trips into the community. Ontario's Health and Safety laws require employers to take every reasonable precaution to protect workers. If employees are concerned for their safety in the work environment they should contact their organizations Health and Safety department to discuss their concerns. For more information on workplace health and safety please click HERE
For information on financial support available from the Federal Government please click HERE.
Q: If someone is being quarantined and has no way of grocery shopping how do they arrange groceries without going out? No time slots left at the click and collect and that doesn’t really follow quarantine guidelines anyway...is there some sort of community volunteer group organized to help those who can’t go out for themselves? Kris asked.
Thank you for your question.
If you or someone you know is quarantined you can call Community Connection 211 to find access to food services (delivery) as well as access to mental health support and financial assistance if needed. Their community navigators can help you find the supports you need.
For More information please visit: www.211oncovid19.ca. It's as easy as dialing 211, the three digit phone number for referrals to community and social services across Ontario.
Q: Has the Town considered declaring at state of emergency as some of neighbouring town's have done? If so, what additional resources would that provide the town? Jen asked.
Thank you for your question.
Council recently debated Declaring a State of Emergency at their special meeting on March 25th, and determined that Collingwood will not declare one at this time.
The declarations by Simcoe County and the Province assist with operations in our community, and Town Council and staff have been able to effectively manage issues without activating an emergency operations centre (EOC). However the EOC is prepared and can be activated to support our community at a moments notice. Council and staff are watching all issues closely.
Declaring a state of Emergency does not provide any extraordinary powers that are not already provided for in law, and does not automatically provide access to any funding programs.
Q: One of my neighbours has recently returned from a trip before this Quarantine Act was announced and is not self quarantining. Who should I report this to? Concerned asked.
We are aware that many people are not adhering to the messaging from Health Canada, the Ministry of Health, and Simcoe Muskoka District Health Unit to stay at home and self-isolate.
The Town is leveraging every possible communications channel to help share this important message.
The Province has issued an Emergency Alert notifying travelers returning to Ontario that they are required by law to self-isolate for 14 days.
If you would like to make a formal complaint, please contact our By-Law department using the methods outlined here: https://www.collingwood.ca/town-services/law-enforcement/request-law-enforcement-services(External link) . Our By-Law officers will be providing support in the form of education and investigating complaints as well as working with our local OPP.
Q: Relief funding must be set aside for arts workers and self-employed artists who gig out. We have lost multiple contracts and are essentially out of work indefinitely, and we are ineligible for most EI programs. Rochelle asked.
As the situation we find ourselves in changes, so does the help and information that is available to us. The Town of Collingwood now has a resource page detailing different programs and support options for people working in the arts. You can find out more information HERE
I hope this is helpful!
*Further to your concern about funding for arts workers who find themselves affected by lost contracts due to the COVID-19 crisis. As well as Federal Government support, there may be grants available - depending on what discipline you work in - through The Writers' Union of Canada https://www.writersunion.ca/news/emergency-relief-fund and
The Canada Council for the Arts https://canadacouncil.ca/covid-19-information *
Hello and thanks for reaching out!
The Federal Government has announced a support program for people facing unemployment due to the COVID19 crisis called the Canada Emergency Response Benefit (CERB), that will provide a taxable benefit of $2,000 a month for up to 4 months.
For more information on this program please click: HERE
Q: Can the town waive some fees and services after this is over,for the rest of the year , hopefully this will provide some motivation for events , helping the towns economy Daryl asked.
Thank you for your suggestion!
Please note, at the Wednesday, March 25 Special Council Meeting, Council approved COVID-19 Relief Measures that will support residents and businesses through these uncertain times.
View the list of Relief Measures: HERE
*All suggestions submitted will be provided to Council for consideration
Q: How to make an appointment to be tested for Covid-19. Phone number to call Gail1953 asked.
Thank you for contacting the Town of Collingwood.
Testing is available for:
- All people with a least one symptom of COVID-19, even those with only mild symptoms.
- People who do not have symptoms and who are:
- concerned they have been exposed to COVID-19 including people who are contacts of or may have been exposed to a confirmed or suspected case.
- at risk of exposure to COVID-19 through their employment, including essential workers (e.g. health care workers, grocery store employees, food processing plants).
- not sure if they should get a test can take a self-assessment to help decide.
Collingwood Assessment Centre
Location: Georgian Bay Family Health Team, 186 Erie Street Medical Building (parking lot), Collingwood
Hours: Monday to Friday 8:00 a.m. - 6:00 p.m.
If you have been directed to an assessment centre by your family physician, NP, or Public Health, or by the Ministry of Health COVID-19 self-assessment tool, follow one of these steps to book an appointment:
- Call 705-444-5885 to speak to one of our team members
- Visit www.gbfht.ca/cac/ and click “Get on Waitlist” button.
-
Use QR scanner to join the wait list:
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Note that this information is accurate as of May 20, 2020 and is subject to change. For the most up to date information regarding the Georgian Bay COVID-19 Assessment Centre please visit www.gbfht.ca
For more information please visit the Simcoe Muskoka District Health website.
Q: Are yard sales allowed at this time Rhonda asked.
As we enter Stage 2 of reopening the Province in Simcoe Muskoka we understand you may be eager to return to regular activities. However, the threat of COVID-19 is still very real.
The Town of Collingwood does not provide permitting for yard sales. However, based on Provincial guidelines, we would strongly recommend continuing to wait until the Simcoe Muskoka Health Unit provides public guidance regarding how a yard sale may be conducted safely. We understand that they are working on this guidance currently.
For updates as they become available please continue to check the Simcoe Muskoka District Health Unit website here: HERE
Q: With the new stage 2 announcements they talked about expending your social circle. How is that done safely? IM asked.
Thank you for reaching out with your question!
The province has recently updated guidelines on who you can remain in close contact with during COVID-19 without having to maintain physical distancing. Previously, the recommendation was to only maintain close contact with members of the same household. The change now recommends households (under 10 people) can now expand their social circle to include other family members or friends of no more than 10 people total.
Social circles are a way to safely expand the number of people with whom you can come in close contact. Think of your social circle as the people you can hug and touch, or those who can become part of your daily and weekly routines without physical distancing. All members of your social circle should continue to practice physical distancing with others (outside of your social circle), wash hands frequently, wear a non-surgical mask or face covering when physical distancing outside of your social circle is not possible, and self-isolate if they become ill.
For more information on why social circles are important and how to create a safe social circle, visit the Ministry of Health’s Create a social circle during COVID-19 webpage.
For more information on Social Circles and Social Gatherings please visit the Simcoe Muskoka District Health Unit websiteSimcoe Muskoka District Health Unit website